Top Strategic Marketing has just hit its' 2 year anniversary!
We are celebrating by expanding and adding to our fast-paced team! Our company is looking for a Client Account Representative who can assist clients with product issues and help to maintain a high customer retention level.
- Collaborate with the sales team to develop efficient methods for handling issues with larger revenue customers
- Work on special short-term projects to offer customized support for new products or products at end-of-life
- Monitor the customer satisfaction levels and develop methods for increasing them
- Assist in creating ways for delivering excellent customer service to irate or problematic customers
- High school diploma/GED required (College degree preferred)
- 2+ years experience in a customer service role
- Proficiency with MS Office
- Ability to work well in a team environment
- Strong sense of professionalism and discretion required
Benefits: The management team offers an environment where our associates ideas are not only heard but implemented. As a company, we offer advancements base solely on individual performance.
- Full paid training
- Full time / Part Time / Students
- $11-$15 hourly plus weekly bonuses
- Management trainee positions opening
- Travel opportunities
If you feel that you are the right candidate, do not hesitate - Apply Today! A member of our Human Resources team will be in contact shortly after to discuss further details.
**This Business Does Not Do Any of the Following:
-Door to Door Sales
-Business to Business
We are a Marketing and Brand Management firm that focuses on strictly the home entertainment and telecommunication industries. We work with Fortune 500 and Fortune 100 companies with our main focus on building the Brand and Marketing awareness of these products directly to our clients.
We offer full time positions and a base pay plus bonuses and incentives.
Location/Region: Cape Coral, FL (US)