We are an Automotive Dealership in the Fort Myers/Naples area seeking Customer Experience Manager, preferably with AUTOMOTIVE EXPERIENCE.
At Estero Bay Chevrolet, we strive to make every customer a customer for life.
Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated.
Every employee at Estero Bay Chevrolet is absolutely critical to its success.
Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.
We are one of the fastest-growing dealerships in the area with increased sales & service year after year making it necessary for us to increase our staff.
You’ll be contacting our current service customers to ensure the highest level of satisfaction is being met.
You’ll also be responding to customer requests, resolving issues, and promoting our brand with the utmost professionalism, establishing customer rapport, and encouraging repeat business.
Along with this, you will be assisting in administrative role to management.
This is a great opportunity for the right person!
We offer paid vacations, 401k, a wide range of benefits and a drug free environment.
* Must have 3 years of experience in customer service role, Candidates with Automotive experience will be given priority
* Exceptional interpersonal skills, friendly and professional demeanor
* Ability to navigate all components of Microsoft Office with confidence, building spreadsheets, typing word documents, etc.
* Ability to respond to online review sites, such as google yelp etc.
in a prompt professional and friendly manner.
* Self-starter and ability to multi-task and willing to be flexible
Please submit a current resume along with a cover letter stating why you believe you would excel in this position.
This is a Drug-Free Workplace Offering Equal Employment Opportunities.
Applications are received and employees are hired without regard to race, color, sex, religion, age, genetic information, national origin, disability, veteran's status, citizenship status, or any other protected classes under state, local, or country regulations.
Location/Region: Estero, FL (33928)